tag:blogger.com,1999:blog-6690311627158749052.post7036076509751384339..comments2023-03-02T04:44:29.599-08:00Comments on Our Next Adventure - The Whittaker by Metricon: Day 92 - Where is the Love?Spadabuildhttp://www.blogger.com/profile/09280782038970781098noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-6690311627158749052.post-23811641051345676472013-08-07T04:48:07.589-07:002013-08-07T04:48:07.589-07:00Hi, our Support Consultant is also on the ball and...Hi, our Support Consultant is also on the ball and very reliable. Although she would prefer we go through the Site Supervisor for most of our queries. Since writing this post we have actually changed Site Supervisors and so far we have seen a lot more activity at the house. Looks like Metricon are trying to catch up.<br /><br />Thanks for your comments and I hope to hear more about your build too.Spadabuildhttps://www.blogger.com/profile/09280782038970781098noreply@blogger.comtag:blogger.com,1999:blog-6690311627158749052.post-1244906046626322272013-08-03T16:18:22.715-07:002013-08-03T16:18:22.715-07:00In our case, our SS does not voluntarily call to u...In our case, our SS does not voluntarily call to update us on the build; however, when we call him, he has been prompt to answer our call stratightaway or when left with a messge or a missed call, he calls back on the same day. Fortunately, we got the same SS as the one who build the display home, and so far, it has been a good experience. <br /><br />Also, our Sales Consultant and her office is only 200 metres from our build site and she regularly provides support. SHe has been our anchor.<br /><br />How is your Construction Support Consultant? She should regularly be able to provide you an update you deserve. In our case, the Construction support person at least liaises with our SS if she cannot provide an answer.<br /><br />Best wishes.Xxxhttps://www.blogger.com/profile/16300200609198953683noreply@blogger.comtag:blogger.com,1999:blog-6690311627158749052.post-28993190820228247312013-06-24T04:55:44.115-07:002013-06-24T04:55:44.115-07:00Hi,
Thanks for your comment. I have mentioned th...Hi,<br /> <br />Thanks for your comment. I have mentioned ths to Metricon so it will be interesting to see what happens....watch this space.Spadabuildhttps://www.blogger.com/profile/09280782038970781098noreply@blogger.comtag:blogger.com,1999:blog-6690311627158749052.post-17009731847618895582013-06-23T03:22:29.998-07:002013-06-23T03:22:29.998-07:00True..I am with you. We had the same issue in rega...True..I am with you. We had the same issue in regards to customer service. They failed to give us weekly updates.Anonymoushttps://www.blogger.com/profile/14829753941162535282noreply@blogger.com